Privacy Policy
Sparkle Auto Spa is committed to protecting the privacy of visitors to our online platform. This policy explains how we collect, use, and disclose information gathered through this service.
Information We Collect
We collect information you provide directly to us when you use our service. This may include information necessary to book or inquire about automotive care services such as your name, contact details, vehicle details, and information about the services you request.
We also automatically collect certain information about your use of our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how visitors use our service and improve its performance.
How We Use Information
We use the information we collect for various purposes:
- To provide, operate, and maintain our online platform and services.
- To process your inquiries and bookings for automotive care services.
- To communicate with you about your bookings, inquiries, or our services.
- To improve, personalize, and expand our service.
- To understand and analyze how you use our service.
- To develop new services, features, and functionality.
- For legal compliance, such as responding to legal requests and preventing harm.
Legal Basis for Processing
We process personal information based on several legal grounds:
- Your consent, which you can withdraw at any time.
- The necessity to fulfill a contract with you or take steps at your request before entering into a contract (e.g., processing a service booking).
- Our legitimate interests, such as improving our service, preventing fraud, and for administrative purposes, where these interests are not overridden by your data protection rights.
- Compliance with a legal obligation to which we are subject.
Data Sharing and Disclosure
We do not sell your personal information. We may share information with third parties in limited circumstances:
- With service providers who perform services on our behalf, such as website hosting, data analysis, and customer support, provided they agree to keep the information confidential.
- When required by law, subpoena, or other legal process.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement reasonable security measures to protect against the unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete personal information.
- The right to request erasure of your personal information under certain conditions.
- The right to restrict or object to the processing of your personal information under certain conditions.
- The right to data portability.
To exercise these rights, please contact us at the physical address provided below.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.
Links to Other Sites
Our service may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have questions about this privacy policy, please contact us by mail at:
Sparkle Auto Spa18 Bund Garden Road
Pune, Maharashtra
411001
India